MetLife Auto & Home®
24/7 Claims & Extended Customer Service

24-Hour-A-Day, 7-Day-A-Week Claim Service 
Emergency assistance isn’t a nine-to-five job. That’s why our claim representatives are on call all day and all night at 800-854-6011.


Extended Customer Service Hours 

Professional Insurance Consultants are standing by on weekday evenings and even Saturdays. If you need to update your policy, change your address, add a vehicle or driver, or simply have a question, you can call customer service at 800-422-4272, Monday-Friday from 8:00 a.m. - 6:00 p.m., and on Saturday from 8:30 a.m. - 5:00 p.m. Eastern. 






Log in to view an account summary of all your products available on eSERVICE.  Immediately access policy and billing information. Instantly view the status of your claim.  Pay your bills online.